Our Reviews

Michael G|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

12/6/2025

Kendra, Brandon and the team went above and beyond, came to buy a 2026 3500 the transaction was by far the best simple easy, went for a test drive they evaluated my trade, sat down talked for about 10 minutes to explore all options and we made a deal.

KENDRA ARPEY

12/10/2025

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

CLIFTON PARK, NY

Patrick H|2025 GMC Sierra 1500

Confirmed Service Customer

12/4/2025

Quick and hassle free.

12/10/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

ARGYLE, NY

Gary E|2024 GMC Sierra 1500

Confirmed Service Customer

12/9/2025

Damion always takes good care of us!

12/10/2025

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

SCHROON LAKE, NY

Theresa P|2009 GMC Sierra

Confirmed Service Customer

12/10/2025

Accommodating

12/10/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

HUDSON FALLS, NY

John A|2020 GMC 3500HD Sierra

Confirmed Service Customer

12/10/2025

The service department addressed most of the issues and did a great job at doing so. The dealership needs more technicians!!!

12/30/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at D'Ella Buick-GMC-Cadillac, INC.!

Business Response

LONG LAKE, NY

William R|2026 GMC Yukon

Confirmed Sales Customer

12/17/2025

I live in maine and this was my first time buying a new vehicle out of state and Donald and the team at Della Buick GMC Cadillac made it such a easy and positive experience.

DONALD BULLEN

12/30/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

ELIOT, ME

Joseph T|2023 GMC Sierra 3500 HD

Confirmed Service Customer

12/17/2025

Great experience. Damien is always so helpful and quick to respond to my emails and questions.

12/30/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

HADLEY, NY

Christopher K|2024 GMC Sierra 1500

Confirmed Service Customer

12/18/2025

In and out quick

12/30/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

KATTSKILL BAY, NY

Monica L|2021 Buick Encore GX

Confirmed Service Customer

12/19/2025

Did not solve my problem. They stated no issues found. Told me the problem i was gaving is not what is suppose to happen. Just about called me a liar to my face in those words and made me feel stupid. My problem was this: when remote starting my vehicle sear warmers dud not automatically come on. The seat warmers ALWAYS came on automatically when I used my remote start. My heat controls were all set to on prior to the remote start. This always worked ever since I bought my vehicle until now. The girl in the svs. Dept said , oh no that doesn't happen. Just about calling me a liar! She was NOT very nice! I have always returned to della for all and any servicing ever since I bought my vehicle, but you just lost a customer because I will NOT go back there! It was the worst experience I have ever experienced there! And problem has not been fixed!!!

12/30/2025

We are disappointed to hear that you did not have a more positive experience with us at D'Ella Buick-GMC-Cadillac, INC.. Monica L Little, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

Business Response

BALLSTON SPA, NY

Patrick V|2025 Buick Encore GX

Confirmed Service Customer

12/22/2025

On time and staff very friendly

12/30/2025

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

GANSEVOORT, NY

Marion Carol P|2019 Buick Encore

Confirmed Service Customer

12/23/2025

Battery dead and was able to get quality service almost immediately! Thank you

12/30/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

QUEENSBURY, NY

Michael W|2023 GMC Acadia

Confirmed Service Customer

12/29/2025

Vehicle maintenance and communication perform in a timely professional manner. Financial matter was explained in detail. Advisor explained shop hours for picking up vehicle kindly. All went very smoothly. Thank you

12/30/2025

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

QUEENSBURY, NY

Petros F|2021 GMC Canyon

Confirmed Service Customer

12/31/2025

Convenient and quick service visit

12/31/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

GLENS FALLS, NY

Richard P|2016 Buick LaCrosse

Confirmed Service Customer

1/6/2026

Scheduling easy, duration of time to do the service was reasonable and timely. Did not charge a credit card fee to use my GM card (like some other dealers around here do).

1/31/2026

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

GANSEVOORT, NY

Barbara P|2024 GMC Terrain

Confirmed Service Customer

1/7/2026

I am always treated very well and get excellent service. Very pleased with Della

1/31/2026

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

QUEENSBURY, NY

John S|2021 GMC Canyon

Confirmed Service Customer

1/7/2026

Oil change, tire rotation, battery check and replace all done in an hour. Great job, thanks.

1/31/2026

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

LAKE GEORGE, NY

Bridget F|2021 GMC Terrain

Confirmed Service Customer

1/11/2026

Customer Service is great

1/31/2026

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

BRANT LAKE, NY

Marc C|2019 GMC Acadia

Confirmed Service Customer

1/14/2026

Quick and convenient as always.

1/31/2026

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

QUEENSBURY, NY

Roxane E|2024 GMC Acadia

Confirmed Service Customer

1/15/2026

Damien always goes above and beyond to accommodate us!

1/31/2026

Hi there, thank you so much for your positive comments about D'Ella Buick-GMC-Cadillac, INC.!

Business Response

SCHROON LAKE, NY

Brad B|2025 GMC Sierra 2500 HD

Confirmed Service Customer

1/15/2026

Mia was great

1/31/2026

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

QUEENSBURY, NY

Marc C|2019 GMC Acadia

Confirmed Service Customer

12/10/2025

Not only was the vehicle repaired quickly they went so far as to detail it. Went above and beyond.😃😃

12/30/2025

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

QUEENSBURY, NY

Michele R|2018 Buick Envision

Confirmed Service Customer

12/14/2025

Quick, efficient, friendly

12/30/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

QUEENSBURY, NY

Michael L|2026 GMC Sierra 1500

Confirmed Sales Customer

12/23/2025

Kendra is one of the most knowledgeable salesperson I’ve met! She took all the time necessary to fully explain all features and answered all questions in a professional manner. I will definitely be a repeat customer and an advocate for Della Group! Thanks so much, Mike

KENDRA ARPEY

12/30/2025

Wow, we're glad you had such a wonderful experience with us! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

SARATOGA SPRINGS, NY

Blair G|2018 GMC 1500 Sierra

Confirmed Service Customer

12/29/2025

They helped me save money this time and I appreciate that right now.

12/30/2025

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

NEWCOMB, NY

Rory R|2024 GMC HUMMER EV SUV

Confirmed Service Customer

1/2/2026

Excellent Company to work with, especially the Service & Sales at the GMC Dealership is outstanding.

1/31/2026

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

KATSKILL BAY, NY

Carol L|2025 Buick Encore GX

Confirmed Service Customer

1/7/2026

Timely and completed on time

1/31/2026

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

QUEENSBURY, NY

Steven W|2023 GMC Sierra 1500

Confirmed Service Customer

1/8/2026

Great customer service with follow up return calls

1/31/2026

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

BRICK, NJ

Aaron M|2023 Chevrolet Malibu

Confirmed Service Customer

1/18/2026

Stopped in for a routine oil change Sat in the customer waiting area, was clean, I was greeted with a smile and a hello from several sales individuals. Team as a whole was great and quick!

1/31/2026

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

CASTLETON, VT

Ronald B|2015 GMC 1500 Sierra

Confirmed Service Customer

1/23/2026

Got my truck in immediately and fixed my problem. Time is important without my truck and DAMIAN and crew were prompt and that’s a huge thumbs up!! Great job ONCE AGAIN !! Thank you DELLA gmc👍🏻👍🏻

1/31/2026

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

QUEENSBURY, NY

Jeffery H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/25/2026

Great service, got me right in and took care of my truck quick.

1/31/2026

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

SCHUYLERVILLE, NY

Bryan H|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

1/26/2026

In and out in a reasonable time, worked to resolve an additional issue at the same time.

1/31/2026

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

BALLSTON LAKE, NY

Matthew M|2018 GMC 1500 Sierra

Confirmed Service Customer

1/26/2026

Damien is the best there is.

1/31/2026

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

QUEENSBURY, NY

Brian C|2026 GMC Acadia

Confirmed Sales Customer

1/26/2026

Overall very positive. We dealt with Kendra. She was professional and knowledgeable, not pushy at all.

KENDRA ARPEY

1/31/2026

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

GANSEVOORT, NY

Becky L|2026 Buick Encore GX

Confirmed Service Customer

1/27/2026

Very friendly and helpful.

1/31/2026

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

CASTLETON, VT

Rene B|2026 GMC Sierra 1500

Confirmed Sales Customer

2/2/2026

Van Chakalis was very helpful to find the specific vehicle package I was looking for! He had done preliminary work before we arrived at the dealership which made us feel comfortable working with him. Thank you Van!

QUEENSBURY, NY

Robert M|2025 GMC Sierra 2500 HD

Confirmed Service Customer

2/2/2026

Fast and Friendly service

HUDSON FALLS, NY

Jeffrey L|2026 GMC Canyon

Confirmed Sales Customer

2/6/2026

EZ

HADLEY, NY

Mary D|2025 GMC Terrain

Confirmed Service Customer

2/9/2026

Very phenomenal workers

SOUTH GLENS FALLS, NY

Stephen V|2024 GMC Terrain

Confirmed Service Customer

1/18/2026

Work was done quickly

1/31/2026

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.

Business Response

SCHUYLERVILLE, NY

Victoria B|2026 GMC Canyon

Confirmed Sales Customer

1/31/2026

Very professional, insightful, caring, helpful, and willing to work with you!

SCHENECTADY, NY

Thomas I|2023 GMC Sierra 1500

Confirmed Service Customer

1/31/2026

Pleasant and clean location

STONEY CREEK, NY

Anthony G|2026 GMC Canyon

Confirmed Sales Customer

2/4/2026

Everyone so so friendly. Never felt pressured into buying. Jeff was great

WARRENSBURG, NY

Laura F|2025 Buick Encore GX

Confirmed Service Customer

2/5/2026

Very efficient, Damien was great as always!!!

GLENS FALLS, NY

Michael C|2024 GMC Sierra 2500 HD

Confirmed Service Customer

2/11/2026

everyone is a top notch professional!

LAKE GEORGE, NY

John C|2020 GMC Acadia

Confirmed Service Customer

2/11/2026

Seamless and efficient. Excellent service for 20 years!

QUEENSBURY, NY

Matthew L|2021 GMC Terrain

Confirmed Service Customer

2/11/2026

Everyone is helpful and the process runs smoothly. Disappointed about the discontinuation of the oil change Manage Special which will most likely mean I will have to stop gettting my car serviced at the dealership

HUDSON FALLS, NY

Alan K|2026 Buick Envista

Confirmed Sales Customer

2/13/2026

Joe Hernandez did a great job explaining the details of the vehicle.

HUDSON FALLS, NY

John L|2022 GMC 1500 Sierra

Confirmed Service Customer

2/13/2026

Mya was very helpful and accommodating. Mechanic performed the job correctly and quickly.

BALLSTON LAKE, NY

Margaret M|2024 Buick Encore GX

Confirmed Service Customer

2/16/2026

So easy to come in and get service done. And so quick as well

FAIR HAVEN, VT

Stephen E|2026 GMC Sierra 1500

Confirmed Sales Customer

2/17/2026

Friendly, curteous staff. Very easy to deal with.

OGDENSBURG, NY

Joseph F|2026 Buick Envision

Confirmed Sales Customer

2/18/2026

Very good experience with sales rep. I waited a long time for final paperwork due to inexperience with dealing with a single pay lease. Other than that my experience with Della was very positive. I enjoy my new Buick and look forward to working with service dept in future.

QUEENSBURY, NY

Richard W|2018 GMC 1500 Sierra

Confirmed Service Customer

2/16/2026

Very professional

BOLTON LANDING, NY

Hailey C|2026 GMC Acadia

Confirmed Sales Customer

2/16/2026

Good

TICONDEROGA, NY

Kevin T|2026 GMC Canyon

Confirmed Sales Customer

2/17/2026

Donald Bullen real nice kid

KILLINGTON, VT

Brandon P|2024 GMC Sierra 2500 HD

Confirmed Service Customer

2/18/2026

Rotated tires but did adjust the air pressure

WILTON, NY

Brooke C|2025 Buick Enclave

Confirmed Service Customer

2/20/2026

Mercedes and crew were absolutely wonderful- great customer service, very knowledgeable and clear with expectations. Thank you !

SCHROON LAKE, NY

Jennifer W|2026 Buick Envision

Confirmed Sales Customer

2/21/2026

The whole experience was great

FORT ANN, NY

Jim C|2026 GMC Terrain

Confirmed Sales Customer

2/21/2026

All good

QUEENSBURY, NY

Michelle W|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/26/2026

Performed the needed work well and haven’t had any more problems since.

QUEENSBURY, NY

James C|2024 GMC Sierra 1500

Confirmed Service Customer

2/27/2026

Great job. Up and running again.

GANSEVOORT, NY

Antonia H|2026 GMC Terrain

Confirmed Sales Customer

2/27/2026

Don Dingmon did a wonderful job and explained everything clearly. Checked in with us to make sure all was good and if we had any questions. Don is trusting and efficient with our sale.

SARATOGA SPRINGS, NY

Harold F|2018 GMC Canyon

Confirmed Service Customer

2/27/2026

As always - quick and reliable service.

LAKE LUZERNE, NY

Michael M|2022 Chevrolet Blazer

Confirmed Service Customer

2/19/2026

In for an oil change didn’t take long at all.

ARGYLE, NY

Brian S|2026 GMC Sierra 1500

Confirmed Sales Customer

2/20/2026

The overall experience was awesome. Jeff, my salesperson, was very gracious and willing to sit and talk things through. The sales manager was very fair with my trade and pleasant to work with.

CLIFTON PARK, NY

Robin C|2022 Buick Enclave

Confirmed Service Customer

2/20/2026

Excellent service. My service advisor Damion is very knowledgeable and professional.

CORINTH, NY

Donna J|2021 Buick Envision

Confirmed Service Customer

2/23/2026

My car was taken in right on time. The service adviser (Damian) went over what I needed done, and kept in touch with me when a part had to be ordered. The repair was made as well as the servicing my vehicle needed. No hassles, no problems.

FORT EDWARD, NY

Bethann B|2022 Buick Encore

Confirmed Service Customer

2/23/2026

On time. Knew what work I had asked for. Done in a timely fashion

LAKE GEORGE, NY

James D|2025 GMC Sierra 1500

Confirmed Service Customer

2/24/2026

Service appointments at Della are always on time and professional. The service department treats their customers as you would want to be treated. I have no complaints whatsoever!

BRANT LAKE, NY

Charles D|2026 GMC Terrain

Confirmed Service Customer

2/25/2026

Excellent service.

SCHROON LAKE, NY

Donna S|2025 GMC Yukon

Confirmed Service Customer

2/25/2026

Very pleasant and accommodating.

FORT EDWARD, NY

Lisa A|2022 Buick Encore GX

Confirmed Service Customer

2/25/2026

Only had my car serviced there once so far and I did not have any issues with staff.

FORT EDWARD, NY

Richard B|2021 GMC 1500 Sierra

Confirmed Service Customer

2/26/2026

Damien was very helpful in getting me a new tire inspection and a recall done in a timely manner matter

DIAMOND POINT, NY

Walter B|2023 GMC Sierra 1500

Confirmed Service Customer

2/28/2026

A very quick service

GREENFIELD CENTER, NY