Our Reviews

I live in maine and this was my first time buying a new vehicle out of state and Donald and the team at Della Buick GMC Cadillac made it such a easy and positive experience.

Kendra, Brandon and the team went above and beyond, came to buy a 2026 3500 the transaction was by far the best simple easy, went for a test drive they evaluated my trade, sat down talked for about 10 minutes to explore all options and we made a deal.

Accommodating

They helped me save money this time and I appreciate that right now.

Excellent Company to work with, especially the Service & Sales at the GMC Dealership is outstanding.

Damien always goes above and beyond to accommodate us!

Mia was great

Great experience. Damien is always so helpful and quick to respond to my emails and questions.

Did not solve my problem. They stated no issues found. Told me the problem i was gaving is not what is suppose to happen. Just about called me a liar to my face in those words and made me feel stupid. My problem was this: when remote starting my vehicle sear warmers dud not automatically come on. The seat warmers ALWAYS came on automatically when I used my remote start. My heat controls were all set to on prior to the remote start. This always worked ever since I bought my vehicle until now. The girl in the svs. Dept said , oh no that doesn't happen. Just about calling me a liar! She was NOT very nice! I have always returned to della for all and any servicing ever since I bought my vehicle, but you just lost a customer because I will NOT go back there! It was the worst experience I have ever experienced there! And problem has not been fixed!!!

Kendra is one of the most knowledgeable salesperson I’ve met! She took all the time necessary to fully explain all features and answered all questions in a professional manner. I will definitely be a repeat customer and an advocate for Della Group! Thanks so much, Mike

Quick and convenient as always.

Stopped in for a routine oil change Sat in the customer waiting area, was clean, I was greeted with a smile and a hello from several sales individuals. Team as a whole was great and quick!

Work was done quickly

Not only was the vehicle repaired quickly they went so far as to detail it. Went above and beyond.😃😃

Quick, efficient, friendly

Damien is the best there is.

Overall very positive. We dealt with Kendra. She was professional and knowledgeable, not pushy at all.

Timely and completed on time

Joe Hernandez did a great job explaining the details of the vehicle.

I am always treated very well and get excellent service. Very pleased with Della

Oil change, tire rotation, battery check and replace all done in an hour. Great job, thanks.

Customer Service is great

Great service, got me right in and took care of my truck quick.

In and out in a reasonable time, worked to resolve an additional issue at the same time.

Very professional, insightful, caring, helpful, and willing to work with you!

Pleasant and clean location

So easy to come in and get service done. And so quick as well

The whole experience was great

Damion always takes good care of us!

On time and staff very friendly

Convenient and quick service visit

Scheduling easy, duration of time to do the service was reasonable and timely. Did not charge a credit card fee to use my GM card (like some other dealers around here do).

Everyone so so friendly. Never felt pressured into buying. Jeff was great

Very efficient, Damien was great as always!!!

Very phenomenal workers

Rotated tires but did adjust the air pressure

My car was taken in right on time. The service adviser (Damian) went over what I needed done, and kept in touch with me when a part had to be ordered. The repair was made as well as the servicing my vehicle needed. No hassles, no problems.

On time. Knew what work I had asked for. Done in a timely fashion

Quick and hassle free.

In and out quick

Battery dead and was able to get quality service almost immediately! Thank you

Vehicle maintenance and communication perform in a timely professional manner. Financial matter was explained in detail. Advisor explained shop hours for picking up vehicle kindly. All went very smoothly. Thank you

Great customer service with follow up return calls

Donald Bullen real nice kid

Mercedes and crew were absolutely wonderful- great customer service, very knowledgeable and clear with expectations. Thank you !

Performed the needed work well and haven’t had any more problems since.

called and they got me right in. did a good job and answered all questions

Got my truck in immediately and fixed my problem. Time is important without my truck and DAMIAN and crew were prompt and that’s a huge thumbs up!! Great job ONCE AGAIN !! Thank you DELLA gmc👍🏻👍🏻

Very friendly and helpful.

Damien was very helpful in getting me a new tire inspection and a recall done in a timely manner matter

Everything turned out wonderful. Joe was amazing with the help. They worked with me with matching the trade in value that another dealership offered. Everyone I talked with, were very very friendly

Service was able to fit me in the same day as I called to check problem with power steering even though they technically didn’t have an appointment slot available. They checked out possible reasons for the failure and resolved the issue. Staff is always friendly and explains things well. As always, BP very happy with service at Della

Good work

It was very good, the service was completed no problems all good. Thank you.

Della gmc Cadillac in Queensbury is the best dealership for sales and service. Damien In service is the best. Kody the sales manager goes out of his way to help. Kendra in sales is our go to when thinking about a new vehicle. We’ve never had a better experience at any other dealership.

Fast service and friendly

Always friendly and helpful

The service department addressed most of the issues and did a great job at doing so. The dealership needs more technicians!!!

Van Chakalis was very helpful to find the specific vehicle package I was looking for! He had done preliminary work before we arrived at the dealership which made us feel comfortable working with him. Thank you Van!

Fast and Friendly service

Friendly, curteous staff. Very easy to deal with.

Very good experience with sales rep. I waited a long time for final paperwork due to inexperience with dealing with a single pay lease. Other than that my experience with Della was very positive. I enjoy my new Buick and look forward to working with service dept in future.

Service appointments at Della are always on time and professional. The service department treats their customers as you would want to be treated. I have no complaints whatsoever!

A very quick service

The work was done properly. I give credit to Damian who went above the norm to help me as a customer, he got me a loaner even though I didin't have one reserved, he showed that Della cares for their customers.

I had made an appointment for service. Truck was quickly taken in on my arrival and Damien knew why I was bringing it in. Service was performed quickly and I was kept up to date about the progress via text message and a phone call when it was completed. Everything I needed to have done was addressed and seems to be working well. Price was reasonable. Thanks to all for doing a great job.

Car ran great afterwards, everyone was very nice

Great job. Up and running again.

Don Dingmon did a wonderful job and explained everything clearly. Checked in with us to make sure all was good and if we had any questions. Don is trusting and efficient with our sale.

Jeff is the best salesman I have ever dealt with doesn’t come off as a someone who just wants a buck he was more of a friend than a salesman !! If I ever need help or a vehicle he’s where I’m going !!— thank you Jeff !!

It was great

Always a pleasure, excellent service department, very friendly staff. Definitely return customer.

Very helpful with all my questions

I went in for a oil change and tire rotation I didn't have to wait to long before my truck was ready. I was watching TV and having coffee and a donut. I thought I was home Very very friendly staff it feels like my 2nd home Thank you for the excellent service

Jeff was the best! Kind, honest, knowledgeable and funny! I would definitely recommend him and will use him in the future!

EZ

Very professional

Good

The overall experience was awesome. Jeff, my salesperson, was very gracious and willing to sit and talk things through. The sales manager was very fair with my trade and pleasant to work with.

Excellent service. My service advisor Damion is very knowledgeable and professional.

Service was done in a very short time and also got help in buying a set of tires for my Denali 1500 Sierra

I had an early appointment and was in & out and happy with my experience Thanks

Great service

I'm always happy with the service at D'ella. They are friendly and keep me informed how the service is going and what needs to be done. A great service center!

Okay, took a little bit too long

I always have a good experience with your service department.

Great staff, friendly and they work very hard with you to get the deal done.

everyone is a top notch professional!

Seamless and efficient. Excellent service for 20 years!

Everyone is helpful and the process runs smoothly. Disappointed about the discontinuation of the oil change Manage Special which will most likely mean I will have to stop gettting my car serviced at the dealership

As always - quick and reliable service.

Got my vehicle in for an oil change 2 hours prior to my appointment. was done in 45 minutes. Very happy.

GREAT OPERATION

Damien was very helpful, as always!

I scheduled an inspection on my car. As it is only one year old, it was completed quickly

Mya was very helpful and accommodating. Mechanic performed the job correctly and quickly.

In for an oil change didn’t take long at all.

Had to have some body work done. Loooks good and quick service.

Excellent service!

There was greasy fingerprints on my hood. Grease on my steering wheel and on my side drivers side panel. Was told tire rotation was included with an oil change and was charged with it.

Excellent Service

The service part of the visit went well. They gave the urgency that the CHECK ENGINE light demanded. However, I looked at replacing my 10-year-old car but sat around for an hour with the appraiser holding my keys waiting for a quote on a 12,000 mile 2026 demo. Never got a number. Left my phone number. Never got a number. When I complained on a "how was our service" call, I did get a call back. But the quote was what I would have expected on a car with 12 miles, not 12,000. ($43k window sticker when new, $4k Carvana quote with engine light on, $37k D'ella quote.) Since I have an aversion to being called stupid, all the good will gained by excellent service was erased by assuming I'm a sucker.

Quick and easy. Everyone is friendly.

Always timely service with clear communication. Much appreciated!

The car was taken in on time, to be serviced service was fast.The people I dealt with were very polite. The customer lounge was very nice. Had coffee donuts very clean, very comfortable, good experience all the way around.

Professional

As always Damien saved the day? Thank You!

All good

Excellent service.

Very pleasant and accommodating.

Only had my car serviced there once so far and I did not have any issues with staff.

Vinny and the sales/financing crew were great to deal with. It was a pleasure to buy a car there!

Fast and honest. Fixed my truck fast used my warranty. Good experience

Lack of help with warranty coverage and lack of options for a part that should be covered based on the mileage, age of the vehicle, and lack of safety mechanism that I paid for.

I was taken right in at my appointment time. My vehicle was inspected right away.

Friendly atmosphere willing to help

Very professional